Enabling Text Entry

Use these guidelines to enable text entry. See Access Key Input Mode (AIM) in Chapter 7: Web Browser for 9620 and 9630 IP Telephones for information about an alternate text entry method using access keys.

1. When a card displays, a set of square brackets containing the prompt “Enter text here” indicates a text entry area.
2. To start text entry, the user either presses the right Line button associated with the text line/field, or uses the Up or Down navigation button(s) and OK to bring the line/field into focus. Either action causes a cursor that indicates where to begin text entry to replace the text entry prompt.
3. Text editing softkeys display at the bottom of the screen to assist the user with text entry.
4. Text (left justified) is entered between the brackets. The right bracket moves to the right edge of the screen and the left bracket remains in the same position. After exiting text entry, the new text is enclosed in brackets. The brackets cannot be deleted.
5. The user exits text entry mode by:
• Pressing the Line button associated with the line on which text entry occurred to de-focus the line,
• Pressing any other Line button,
• Pressing a Done softkey at the bottom of the screen, or
• Pressing the OK button.
6. To re-enter text entry mode, the user either presses the Line button associated with the text line/field or scrolls to the desired line and presses OK. Text entry can proceed when a cursor appears to the right of the existing text. The Clear softkey is used to delete existing text, as appropriate.
7. A page author can customize bracketed text to assist a user in text entry. For example, the author can prompt “Enter name here,” “Enter phone number here,” or “Enter email address here.”
8. On-hook keypad dialing to make a phone call is not allowed when in Text Entry mode. If the user is already off-hook, text entry is allowed. When the phone is again placed on-hook, text entry can be re-enabled at the point at which it was disabled. When text entry is active, the user can be active on a call or receive a call, but cannot use the keypad to dial a number or for interactive voice recognition (IVR) prompts. In this case, the user must disable text entry prior to using the keypad to dial a call or for IVR prompts.